Google Merchant Center Help &amp; Guides

Google Merchant Center Suspended

Why accounts get suspended and the steps to take immediately after receiving a suspension notice.

Google Shopping Account Suspended

What a Google Shopping suspension means, how it differs from a standard GMC suspension, and what to do next.

Misrepresentation Suspension

The most common reason for GMC suspension. How to identify misrepresentation issues and fix them before appealing.

Prohibited Content Suspension

Which product categories trigger a prohibited content flag and how to resolve or restructure your feed.

Policy Violations

Policy Violation Warning

Understanding the difference between a warning and a suspension, and how to resolve violations before they escalate.

Missing Return Policy

Why a missing or incomplete return policy gets flagged and exactly what Google requires to pass the check.

Missing Contact Information

Contact details Google looks for on your site and how to add them in a way that satisfies the requirement.

Missing Privacy Policy

What a privacy policy must include for GMC compliance and where it needs to be linked on your store.

Missing Shipping Policy

Shipping policy requirements in Google Merchant Center and how to make your policy visible and crawlable.

Technical Errors

Price Mismatch Error

What causes price discrepancies between your feed and landing pages, and how to keep them in sync.

Checkout Not Working

Checkout issues that trigger GMC flags, including broken flows, currency errors, and payment method gaps.

Website Unreachable

Why Googlebot cannot access your site and the most common server, DNS, and redirect causes to check first.

Website Needs Improvement

What "website needs improvement" means in Merchant Center, every trigger Google checks, and a complete fix checklist.

SSL / HTTPS Error

SSL certificate problems that block GMC approval and how to diagnose and fix them quickly.